From: Mr. & Mrs. Baker

To: shillingscarpet@aol.com

Sent: Sunday, October 24, 2010 11:33 AM

Subject: Appreciation

Terry,

This is a note of appreciation regarding the Ceramic Tile we recently purchased from you. We are convinced the price was quite fair and the installation went very well and on schedule. The installers were very professional, polite, and friendly, especially considering I asked many questions of them during the install. Thank-you very much and please thank Brian and Derek for us also for a job well done.

Mr. & Mrs. Baker