Businesses

False alarm tips for your business

• Be sure all employees are thoroughly trained before attempting to use the alarm system. Hold monthly training sessions to ensure alarm users are aware of any changes to the system.
• Watch out for holiday-related false alarms. Make sure temporary holiday help is trained if they are going to have access to the alarm system.
• Look for items that can move into "view" of a motion detector causing false alarms.
• Ensure all doors and windows are closed and locked before leaving for the night.
• Don't change codes without letting all personnel know before and after the change.
• If you believe your alarm system is not working properly, immediately contact your alarm company for repair.
• Service and maintain your system (including batteries) regularly before false alarms start.

Residential

False alarm tips for your home

• Ensure all doors and windows are down and locked before leaving home
• Ensure everyone in your home knows about the alarm system and how to use it
• Have your service company checks your system regularly
• Ensure anyone that has access to your home (i.e. family, housekeeper, babysitter) is trained on your system and knows how to use it
• Notify your alarm company if you plan any kind of remodeling
• Upgrade old systems to current equipment