FAQ
Q: What is the rug cleaning process?
A: We really do “wash” the rugs in a pit. We then hang them and use drying equipment to speed up the drying process.
Q: How long does it take to get my rug back to me after cleaning?
A: Our turnaround time is normally 10 days to two weeks, but we will work with you if the need arises for a quicker time.
Q: Are all rugs washed together or are they washed separately?
A: Each rug is washed separately and clean water is used for each rug.
Q: How do you dry the rugs?
A: We use blowers and dehumidifiers in a drying chamber to dry each rug.
Q: Does The Rug Wash guarantee to get the odor out of my rug?
A: Yes.
Q: Does The Rug Wash guarantee to get the stains out of my rug?
A: No. Stains are often permanent. However, we are often successful at removing many spots and rugs will be brighter and will smell great.
Q: What type of rugs do you clean?
A: We clean all types of rugs, including Persian rugs, oriental rugs, wool rugs, dhurries, sea grass rugs, sisal rugs, silk rugs, Karastan rugs and cotton rugs.
Q: Do you repair rugs?
A: We do some repairs on rugs and have a resource for the others that we cannot repair.
Q: Do you clean pads and do you sell them?
A: We can clean your pads and we do sell Opti-mat pads.
Call us today at 225-248-9274 and find out why Baton Rouge and the surrounding communities rely on The Rug Wash to clean and ultimately protect their investment!