Dear Mr. Barry:

I love the conversion from tub to shower in my bathroom…it is not only functional but very beautiful and a joy to use.

Your work men were skilled, but I have to comment on their attitudes…each was such a gentlemen. I hope you will convey the same thought to your tile company about their workers as well. Having such nice people come into one’s home and do such a great job, was a new experience and a good one for me.

So, again, I am pleased with your conversion job and for the pleasant attitude of your workers, including the pleasant attitude of the young lady who answers your phone. Having Randy’s Plumbing and all those who worked on the job make the bathroom conversion a most pleasant experience. Thank you.

Sincerely,

Marjorie L. Condit

Dear Manager:

I would like to take the time to let you know what an outstanding job Ken does when serving customers. He goes above and beyond all expectation to ensure that customers understand ‘somewhat’ of the repairing of bathroom toilets. I am very impressed not only with his knowledge of the Plumbing Business, but the interest he shows in his job.

I am sure Ken is highly respected by your company, but it is our duty as customers to praise those who make a difference.

I will be sure to recommend Ken as the one, to be their “Personal Plumbing Technician” to friends and neighbors when they come to “Randy’s Plumbing.” Rest assured he truly gives your company the reputation it deserves.

Sincerely,