Q: How do I reduce the amount of hot water used in my faucet?
A: Hot water can be saved by simply repairing leaks in faucets and showers. A leak of one drip per second can cost $1 per month, yet it could be repaired in a few minutes for much less. Being mindful of tasks involving secondary water usage can provide your family with significant savings. For example, turning off the hot-water faucet while shaving or brushing your teeth, as opposed to letting the water run, can reduce water-heating costs.

Q: What actions should I take when my faucet will not turn off?
A: Immediately turn off the water at the fixture shutoff valve underneath the sink. If there's no valve there, turn off the main shutoff valve. Call a plumber to replace or repair the faucet.

Q: Why has my water bill increased in the last month?
A: The most common reason for this is a toilet that is not shutting off all the way, letting water overflow the standpipe in the toilet and going silently down the drain.

Q: My drain is clogged, should I call a plumber or fix it myself?
A: Always use a plunger to clear a drain. Use drain-cleaners as a last resort, because they often don't work, and if they don't you will have to deal with a sink full of caustic liquid. If you have to call a plumber after using drain cleaner, be sure to let him know.

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