policies

Craftsmanship

We employ certified craftsmen and technicians who use only state-of-the-art equipment and repair techniques. Our staff represents years of experience in auto body repair and painting. We are constantly upgrading our skills by participating in ongoing training at local, state and national levels. We are proud of our business and the service we provide to you, our customer.

Guarantee

Due to the confidence we have in our craftsmen, we provide a warranty on all repairs we perform. Parts and materials are subject to the guarantee of the original manufacturer.

Business Ethics

We adhere to the code of ethics set forth by the National Chamber of Commerce.

Insurance Companies

We work well with all insurance companies and their representatives. We have found each company has a slightly different claims policy procedure, some of which are underwritten. That is the reason we provided this information for you, the vehicle owner. We have standardized and provided our guarantee and policies for your convenience and peace of mind.

Insurance companies play an important part in collision repairs. We have years of experience with insurance companies and are on a first name basis with most insurance agents and adjustors. Our staff will do whatever is required to speed your claim through the insurance adjustment process. Or, for your convenience, let us negotiate your claim with your insurance company.

If you have any questions, please ask us. Our trained professionals are ready and willing to help you in any way they can.

trained technicians

Uni-Body

If your car is a "Uni-Body" automobile, it requires different and more precise repair techniques. We invite you to utilize our certified estimators. The insurance appraiser and our certified estimator can inspect and discuss required repairs. Our facility is unique and offers the ultimate conditions for your insurance company to inspect damage prior to repairs. We offer this service to our customers free of charge.

Color Match

Today's modern factory finishes incorporate multiple layers of highly specialized paints. With the most sophisticated techniques and training, hi-tech factory finishes are difficult to duplicate. We have made a major investment in the finest painting system available and take special pride in our ability to match factory finishes.

Honesty

Please don’t ask us to include items on an insurance estimate that are not a legitimate part of your claim. Our policy is to maintain the highest ethical standards.