An ignition coil failed on my VW Jetta. As this had happened once before and it is a common problem with these cars, Brian replaced all the coils to avoid having them fail one by one. The car has to be towed in when they fail, so it's expensive to replace them one at a time as they go. Replacing all of them saved on towing and labor.

I've been bringing my car here for a few years now. Brian is always responsive to emergency repairs like this and has always taken the car right away. Brian and his staff fix the problem right the first time! The labor rate is about $100 an hour, but I do think it's quite fair, as they work very quickly and efficiently, and I've never had to bring the car back because they failed to fix a problem the first time. Estimates are right on, I've never had any "surprises" when it's time to pay the bill. Brian is proactive about calling me if he finds something that will change the estimated cost once work has begun, and presents options and recommendations. The service is always consistent, thorough, with an attention to detail and advice as to what will need to be done in the future so that I can plan for it. This is a well run, honest shop that does great work and treats their customers right!

60K mile service, front brakes & rotors, and wheel alignment.

I purchased the car used just over a year ago and recently noticed an unusual wear pattern on the left front tire. I was welcomed by Brian Sanders who listened attentively and shared his ideas. I left the car so they could give it a thorough inspection. Brian offered to have me driven home to save my wife the trip; only about 12 miles, but a great convenience. Brian called promptly the same day with a detailed description of his findings, cost estimates, and recommendations. He carefully worked his way through the list explaining which things should be addressed now and which could safely wait until a future service. Together, we agreed on an approach which was safe and cost effective. Two days later, Brian called to tell me the car was ready for pickup. They'd even washed it for me. When I arrived, he carefully went over the details of the work accomplished and the cost. The car runs better than ever. Steering is tight, it accelerates quickly, and stops on a dime. I'm extremely pleased with the customer service and quality of work. Next time I need service, I'll be returning to Brian and August European