A Tow was selected to be the sole provider of PARKatlanta's towing and booting services.  A Tow's presence in the City and its ability to provide professional services and timely response attracted the PARKatlanta team to partner to ensure a successful program.

A Tow responds to the request of parking enforcement to boot or tow vehicles that have unpaid parking, outstanding violations or illegal parking on the City streets.

The City of Atlanta has adopted new legislation authorizing the immobilization of vehicles with unpaid parking tickets (Section 150-88 of the City Code of Ordinances). This program went into effect on November 1, 2009.

Why is a vehicle booted?

If City records show you have failed to pay three or more parking tickets issued to a vehicle registered in your name, your vehicle will be placed on the City of Atlanta's boot list, and will be booted when located by our Parking Enforcement Officers.

If your vehicle is booted, you will be responsible for the payment of all outstanding parking tickets and a boot removal fee of $50.

Once your vehicle has been booted, you will have 24 hours to make payment in full or your vehicle will be towed. You will be responsible for all towing and impound fees.

Why is a vehicle towed?

A vehicle may be towed immediately if it is a public safety risk, ex.: parked on a crosswalk, in front of a fire hydrant or unattended in the middle of the street.  Your vehicle is subject to towing if parked in a NO Parking Zone or Fire Lane.

If a vehicle has been booted and citations unpaid for 24 hours then it may result in a tow whereby impound and storage fees will apply.

Q:  I have illegally parked vehicles on my property- how do I get rid of them?

A: The Georgia Public Service Commission passed regulations in February of 2004 defining how to legally remove vehicles from your private property.  A detailed listing of the regulation is provided for you on this website.  To get you started you need to know:

1.         **you must have a written contract with your tow service provider including a list of authorized persons to request removal.
2.       **you must have your tow service provider's sign posted on described property for 24 hours before a vehicle can be removed, unless you have less than 4 dwellings residing.
3.       **you must know it is ILLEGAL to receive payment from a tow service to gain the ability to remove vehicles from your property.  It is also ILLEGAL to allow a tow service to tow at will or provide surveillance.  The property owner and its' agents are required to initiate a vehicle to be removed from property.

Q:  I am broken down and need my car towed; how do I request service? 

A:  Call A Tow dispatch at 404-577-8950.  You will need to provide location, make, model and color  of your vehicle and where you would like it to be towed.  A Tow will need to have a contact person at the delivery site if you will not be accompanying the driver.

Q:  My car has been impounded from private property; how do I get my vehicle?

A:   In order to determine if A Tow has towed your vehicle we will need to have you tag number or you vehicle identification number (VIN).  If it is determined A Tow has your vehicle you will need to have proof of ownership, drivers license and payment for retrieval.  Proof of ownership is defined as a copy of your title or a current tag receipt.

Q: My car has been impounded by the Atlanta Police Department; how do I get my vehicle?

A:   In order to determine if A Tow has towed your vehicle we will need to have you tag number or you vehicle identification number (VIN).  If it is determined A Tow has your vehicle you will need to show proof of ownership to City of Atlanta Property Division in order to obtain a release.  Proof of ownership is defined as a copy of your title or a current tag receipt.  Upon receipt bring the release and your drivers license to 180 Harriet Street  for payment and retrieval of your vehicle.

Q: How do I contact the City of Atlanta Property Division and what are their operating hours?

A: The number to call is 404.546.4330.  Property is open daily from 8:00 am to 4:00 pm.

Q:  How much are the impound fees?

A:  The State of Georgia and the City of Atlanta regulate the fees that can be charged for an impound.  If your vehicle was towed in the State of Georgia the maximum impound fee is $125.00 plus $15.00 a day storage after the first 24 hours. Upon remittance to a local municipality the vehicle's location there is a $10.00 notification fee.  This State of Georgia also requires the registered owner of the vehicle to notified within 72 hours or 1 business day of owner information being provided to the towing company.  There is an additional $30.00 notification fee once a letter has been mailed.

You can click on the following link to access the Maximum Tariff Fee Schedule as provided by the Public Service Commission.

http://www.psc.state.ga.us/transportation/pdf/Maximum_Rate_Tariff_for_No_Tow.pdf

Q: What forms of payment are accepted?

A: As required by the State we accept cash, certified funds, Visa, MasterCard, American Express and Discover.

Q: What are A Tow's business hours?

A: We are open to serve you 24 hours a day and 7 days a week; even holidays!